Social Listening Blog Post
(1)I selected Apple Inc., a renowned and influential technology company. By monitoring social media platforms such as Instagram, Twitter, and even Facebook, I aimed to understand what people are saying about the companies as well as its brand and its products. Apple has always fascinated me with its commitment to innovation and seamless user experience. (2)Apple Inc. is a global technology company that designs, manufactures, and sells consumer electronics, software, and online services. It is known for its flagship products, including the iPhone, iPad, Mac computers, Apple Watch, and various software applications. Apple's Value Proposition lies in its ability to deliver premium, user-friendly products that seamlessly integrate hardware, software, and services to enhance the overall customer experience. (3) While analyzing social media conversations surrounding Apple, I identified three key themes that were frequently mentioned. Let's explore each of them and understand their